Effective: September 1, 2022
Seeze may receive requests from users, government authorities, or other third parties seeking disclosure of data outside the ordinary course of operating and providing the Services. This Data Request Policy describes Seeze’s policies and procedures for responding to such requests for Customer Data. Any capitalized terms used but not defined in this Data Request Policy have the meanings set forth in the Terms of Service. In the event of any inconsistency between this Data Request Policy and the Terms of Service or any written agreement with a Customer, the Terms of Service or written agreement will control.
Seeze collects limited personal information to provide and improve our Services.
Specifically, we collect:
• Email Address: Used exclusively for user authentication (login) and account-related communications.
• Name/Nickname: Used as a unique identifier within the Service. Please note that Seeze does not perform real-name verification; this data is used solely for service personalization and identification.
Seeze does not sell, rent, or share your personal information with third parties for their marketing or any other commercial purposes. We only disclose data in the limited circumstances described in the 'Requests for Customer Data by Legal Authority' section below, or when strictly necessary to provide the core functions of the Service.
We retain your information for as long as your account is active or as needed to provide you Services. If you wish to cancel your account or request that we no longer use your information, please contact us at seeze@seeze.net.
Third parties seeking access to Customer Data should direct their requests to the applicable Customer. Customers control their Customer Data and are responsible for determining how to respond to such requests.
Except as expressly permitted by contract or in emergency situations involving risk of death, serious physical harm, or unlawful activity, Seeze will disclose Customer Data only in response to valid and binding legal process issued by a court or other authority of competent jurisdiction, or as otherwise required by applicable law. All requests from courts, government authorities, or parties involved in legal proceedings seeking Customer Data should be sent to seeze@seeze.net and must include: (a) the identity of the requesting authority, (b) the relevant criminal or civil matter, and (c) a description of the specific Customer Data requested, including the relevant Customer’s name, any applicable Authorized User’s name, the relevant Seeze team URL, and the type of data sought. Requests must be properly issued and served in accordance with applicable law and should be narrowly tailored to the specific data requested. Seeze will interpret and respond to all requests in a reasonable and limited manner and may object to overly broad, invalid, or otherwise improper requests where appropriate. To the extent legally permitted, Customers may be responsible for reasonable costs incurred by Seeze in responding to such requests. Seeze does not voluntarily provide governments or third parties with access to Customer Data for surveillance purposes.
Unless legally prohibited or where there is a clear indication of unlawful conduct or risk of harm to individuals or property, Seeze will make reasonable efforts to notify the affected Customer before disclosing Customer Data so that the Customer may seek appropriate legal remedies. If Seeze is legally prohibited from providing prior notice, Seeze will take reasonable steps to notify the Customer after any non-disclosure requirement expires, where permitted by law.
Seeze requires that any legal process or request for information be issued and served in accordance with applicable law in a jurisdiction where Seeze is established or otherwise subject to legal process. Where a request originates from a foreign jurisdiction, Seeze may require that the request be made through appropriate legal channels, including applicable international cooperation procedures.
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